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Confusion can accompany bills and that's why we want you to understand the services you are receiving and for which you are being billed. We want you to understand the billing procedures of NewWave Communications.

Your billing date will occur each month on the same date that your installation occured. New subscribers will receive their first bill following the month of installation. The link below will take you to a sample bill with explanations of each facet of the statement.

View Sample Cable Bill (pdf file)

All NewWave Communications subscribers are billed for basic and premium television services one month in advance. Your bill should be paid with a check or money order and will be due twenty days from the charge date. If a payment is not received by the twentieth day, a late fee of $7.00 will be accessed to your account on that twentieth day. A pre-addressed envelope is included with each statement for the return of your payment or you may take your payment to your regional office.

If you have any questions regarding our services or billing procedures, please contact your local NewWave Communications office or call 1-888-863-9928. You can also chat online with our representives by clicking on the link below.